Frequently Asked Questions

Troubleshooting

I’m getting a download error message or told I’ve reached my download limit.

Please drop us an email on contact@gungetank.shop with details of your order number and we’ll be happy to help.

I’m experiencing slow download speeds

We recommend not downloading multiple videos at once. If the issue continues, please contact us on contact@gungetank.shop with details of the issue.

I’ve ordered the wrong video / I would like a refund.

Please contact us on contact@gungetank.shop or DM us on Twitter with your order number.

Common Questions

How does this all work?

Choose scenes you like. Click “Add to basket”. Enter an email address and payment details, and shortly you’ll be sent an email from us with links to download the videos. Simple!

What payment methods do you accept?

All major credit and debit cards.

How does your price promise work?

It’s simple, for every five videos you put in your cart, one is free!
So you get five for the price of four. Ten for the price of eight. Fifteen for the price of thirteen…

Do you do customs / private experiences?

Unfortunately not, but thank you for your interest! We recommend our chums at QuizBob for that.

Would we like to be interviewed for a TV show about gunge sub cultures?

No, please leave us all alone.